Security & Privacy

    HIPAA Compliance

    Patient privacy isn't a feature. It's our foundation. Every aspect of SynapChart is built to meet and exceed HIPAA requirements.

    Data Encryption

    All patient data is encrypted both at rest (AES-256) and in transit (TLS 1.3). Encryption keys are managed through a dedicated key management service with automatic rotation, ensuring your data remains secure at every stage.

    Access Controls & Authentication

    Role-based access control (RBAC) ensures that only authorized personnel can access sensitive information. Multi-factor authentication is enforced for all accounts, and session management follows the principle of least privilege.

    Audit Logging

    Every access, modification, and transmission of protected health information (PHI) is logged with tamper-proof audit trails. Logs are retained for a minimum of six years and are available for compliance review at any time.

    Infrastructure & Hosting Security

    SynapChart is hosted on SOC 2 Type II certified infrastructure with redundant data centers across multiple geographic regions. Network segmentation, intrusion detection, and continuous vulnerability scanning protect against threats.

    Incident Response

    Our incident response plan follows NIST guidelines with defined escalation procedures. In the unlikely event of a breach, affected parties and HHS are notified within the HIPAA-mandated 60-day window, though our goal is always under 24 hours.

    Employee Training & Policies

    All team members complete annual HIPAA training and sign confidentiality agreements. Background checks are performed during onboarding, and security awareness is reinforced through quarterly phishing simulations and policy reviews.

    Have questions about our compliance posture? We're happy to provide additional documentation, audit reports, or schedule a security review.

    Contact Our Security Team